Ask away...
We know you have questions. If we don’t address your question in the list below, use the contact page and ask us. Remember, there are many ways to handle healthcare, so don’t assume we can or can’t do something. We will always try to accommodate your requests as much as possible.
You Say Your Pricing is All-Inclusive.
What does that Mean?
Keep it simple! The monthly fee covers food, transportation, internet, cable, phone, incontinence supplies, gloves, haircuts/styles, events, activities, bathroom soaps/shampoos, razors, and medication management. We do not have "add-on" or "healthcare level" fees. One price.
How do You handle medications?
Family Tree has a partnership with Independant LTC Pharmacy (formerly Clark’s), who prepackages medications for each resident on a monthly basis. If a new order is given by a physician, they will deliver the new medication to the house. We document when residents take those medications in a MAR (medication administration record). Our entire process is overseen by a nurse on staff.
What foods do you serve? How do you meal plan?
We cook with two questions in mind:
What kind of food do our residents enjoy?
What nutritional needs do they have?
We find most residents prefer the foods they grew up with and made regularly for their own families: Simple, delicious, home-cooked meals. Items like meatloaf, country fried steak, cooked greens and carrots, and chicken noodle soup frequently grace our dinner table.
We plan our meals based on our residents’ preferences. We give folks the food they love and are familiar with. If your family has a beloved recipe, please share it with us so we can continue to serve and delight them.
We use fresh ingredients, because it makes food taste better. Since we aren’t preparing food for 50–100 people, like most assisted living facilities, our meals don’t sit on hot trays and get overcooked. It’s fresh and hot, right off the stove.
HOW Do I Pay for assisted living?
Does Insurance cover it?
There are a number of options to help cover the cost of assisted living:
Private pay
Veterans benefits (aid and attendance, spousal benefits too)
Long-term care insurance
Many people do not realize health insurance does not pay for assisted living. The best way to illustrate this is to recall that Medicare, Anthem, Humana, etc., do not pay for your mortgage, utilities, and food at home. These programs view assisted living the same way and do not have benefits to cover cost of living. This is true for all independent living, assisted living, and even long-term nursing home care.